Since COVID-19, the applied use of Multidisciplinary Team coordination in the community has risen on the agenda. Local authorities and NHS teams have turned to MDTs as a way to align services. Initiatives like the Proactive Anticipatory Care (PAC) Model are part of this movement.

But many of these approaches remain institutionally led. Coordination happens between organisations, not with the community.

At Ardeo, we think something more is needed.

We describe it as collaborative, community-led coordination, the ability for anyone with a role in supporting someone’s care to contribute, with clarity and without duplication. Whether that is a relative, care agency, a trusted local trader, or a charitable advocacy service.

Our CareConcierge pilot puts this into practice, powered by the eMDT platform.

It is not about replacing existing systems. It is about helping people and organisations work together, with shared visibility and shared responsibility.

What do you think?
Should coordination be something the system owns, or something we all share?

Let us know in the comments below.