Improving Coordination between Health and Social Care
In healthcare, transformation is not just about going digital. It is about working together.
For years, governments and health systems have invested billions into electronic records, wearable sensors and now AI diagnostics. But a key problem remains unsolved: coordination between the people who care for us.
- A hospital consultant may never speak directly to a community therapist.
- A social care provider may not know if a patient was discharged last night.
- Family members may be left guessing who is visiting, when, and why.
Digital does not guarantee coordination; in fact, it often makes silos faster.
The Coordination Gap
We have digital systems for everything:
- Booking appointments
- Prescribing medication
- Managing case notes
But these systems often do not talk to each other fluently between organisations and rarely offer a shared view of what needs to happen next, or who is doing what.
New NHS apps haven’t fixed the problem, because they’re still built around the same old way of doing things reinforcing the current way health and social care is provided.
Coordination is more than integration.
It is about structured teamwork across organisations.
Why It Matters
Poor coordination leads to:
- Missed appointments
- Repeated assessments
- Delayed discharges
- Frustrated staff and families
It also leads to waste, duplication, and avoidable harm.
In an era of stretched resources, coordination is no longer optional, it is essential.
How Ardeo Is Responding
At Ardeo, we are building a platform designed around distributed coordination:
- CareConcierge will enable structured collaboration between hospitals, GPs, social care, charitable & voluntary organisations, and families.
- Each participant sees their part in the care journey and knows what to do next.
- Responsibility is shared, visible, and trackable.
Our approach empowers local providers while maintaining clarity, accountability, and digital interoperability.
The Real Digital Transformation
It is not about dashboards.It is not about apps.It is not about AI doing the thinking for us.
It is about helping people coordinate better through systems that understand the real complexity of care.
That is why coordination is still the missing link and why Ardeo is building the technology to fix it.
